{"id":3262,"date":"2022-11-30T06:42:54","date_gmt":"2022-11-30T06:42:54","guid":{"rendered":"https:\/\/lavie.bio\/?page_id=3262"},"modified":"2026-02-11T12:49:22","modified_gmt":"2026-02-11T11:49:22","slug":"faq","status":"publish","type":"page","link":"https:\/\/lavie.bio\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Efficiency<\/h2>\t\t\t\t<\/div>\n\t\t
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Lavie Purifiers <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Our patented purifiers<\/strong> LAVIE Pure, Premium, 2GO and Lafontaine use a special unique UVA light technology<\/strong> to act directly at the heart of water.\u00a0<\/p>

The light rays trigger a natural process that breaks down harmful molecules<\/strong> into simple elements that are completely harmless to the body.\u00a0<\/p>

This process respects the natural balance of the water while eliminating 90% of common pollutants<\/strong> such as bacteria, viruses, traces of medicines and pesticides and chlorine.<\/p>

Tap water is thus its original purity, free of contaminants<\/strong>, but also of all undesirable taste or smell<\/strong>.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Clean Pre-Filtration <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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OPROPRE is the prefilter designed to meet a major public health challenge: PFAS, also known as \u00abeternal pollutants\u00bb<\/strong>.\u00a0<\/p>

These extremely persistent chemical compounds are resistant to conventional treatment methods.<\/p>

Its technology combines coconut activated carbon with a unique specialised resin, capable of effectively trapping PFAS<\/strong> before they reach the UV-A purifier.\u00a0<\/p>

It also acts on otheroth emerging contaminants: heavy metals, micro- and nanoplastics, pesticides and volatile organic compounds<\/strong><\/span>.<\/p>

So tap water is prepared at complete, natural purification<\/strong>, for enhanced protection against chemical and physical threats.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Odouce water softener <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Water softener Odouce<\/strong> reduced to 76 % limestone<\/strong> naturally present in the water in your home.<\/p>

Easy to install on your water supply and designed to last up to 10 years without filter or refill<\/strong>.<\/p>

It protects your equipment over the long term<\/strong> while offering a water<\/strong> softer and more pleasant<\/strong> taste.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Technology & patents<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Photolysis by UV-A <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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LAVIE purifiers incorporate patented technology based on the controlled action of UVA light. Unlike traditional filters, this process adds nothing to the water and does not retain it: it acts directly on the contaminants.<\/p>

UVA rays trigger a photochemical reaction that transforms undesirable substances into simple, harmless elements, using a mechanism inspired by natural phenomena. Up to 90 % of common pollutants (bacteria, viruses, drug residues, pesticides, chlorine) are neutralised in this way.<\/p>

The water retains its essential minerals, while regaining its neutral taste and optimum quality.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Ionisation <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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ODOUCE is a new-generation water softener designed by LAVIE. Unlike traditional salt water softeners, it works without salt, electricity, chemicals or maintenance.\u00a0<\/p>

Its patented technology is based on turbulent ionisation, which acts directly on the structure of limescale. As the water circulates, zinc electrodes trigger an ionisation reaction: the calcium carbonate responsible for limescale is transformed into aragonite, a powdery, non-incrusting form.\u00a0<\/p>

The limescale no longer settles in the pipes or on the heating elements, but drains away naturally, while helping to clean the deposits already present. Tests have shown that ODOUCE reduces limescale formation by up to 76 %.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Delivery & Guarantees<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Terms of delivery <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Dispatch within 24 to 48 working days.<\/p>

Free home delivery within 48 hours with GLS or within 3 to 5 days at Chronopost relay points.<\/p>

For Europe and the rest of the world, delivery details are indicated when the delivery address is entered.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Return conditions <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Replacement if fault found within 24 hours of delivery.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Guarantees <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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All our solutions come with a 2-year guarantee.<\/p>

We offer an additional 1-year guarantee to all customers who subscribe to our newsletter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Repair <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We repair LAVIE Pure, Premium, 2Go & Lafontaine water purifiers, even after the warranty has expired.<\/p>

Go to your personal space or to the bottom of this page to find out how to make a repair.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Commitments<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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What is LAVIE's mission? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Our mission is to make everyday water healthier and more pleasant to drink, cook and use, right at home. Whether for drinking water or for the entire domestic installation, we develop sustainable solutions that improve water quality at source, without relying on plastic.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Why did you choose these technologies over others? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We favour technologies that are effective, complementary and respectful of water. Under-sink pre-filtration, softeners and purification by UVA light each meet a specific use, with a common objective: to treat problems where they arise, without denaturing the water or multiplying unnecessary consumables.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is LAVIE's commitment beyond its products? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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LAVIE is committed to a responsible and sustainable approach to water: reducing plastic waste, protecting domestic installations from limescale, improving day-to-day comfort and designing solutions that are designed to last. Each product is part of a global vision of healthier water, today and for the long term.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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FAQ Efficacit\u00e9 Purificateurs Lavie Nos purificateurs brevet\u00e9s LAVIE Pure, Premium, 2GO et Lafontaine utilisent une technologie unique de lumi\u00e8re UVA pour agir directement au c\u0153ur de l\u2019eau.\u00a0 Les rayons lumineux d\u00e9clenchent un processus naturel qui d\u00e9compose les mol\u00e9cules nocives en \u00e9l\u00e9ments simples, totalement inoffensifs pour l\u2019organisme.\u00a0 Ce proc\u00e9d\u00e9 respecte l\u2019\u00e9quilibre naturel de l\u2019eau tout en […]<\/p>\n","protected":false},"author":3,"featured_media":3186,"parent":0,"menu_order":80,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3262","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/lavie.bio\/en\/wp-json\/wp\/v2\/pages\/3262","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lavie.bio\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lavie.bio\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lavie.bio\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/lavie.bio\/en\/wp-json\/wp\/v2\/comments?post=3262"}],"version-history":[{"count":21,"href":"https:\/\/lavie.bio\/en\/wp-json\/wp\/v2\/pages\/3262\/revisions"}],"predecessor-version":[{"id":82905,"href":"https:\/\/lavie.bio\/en\/wp-json\/wp\/v2\/pages\/3262\/revisions\/82905"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lavie.bio\/en\/wp-json\/wp\/v2\/media\/3186"}],"wp:attachment":[{"href":"https:\/\/lavie.bio\/en\/wp-json\/wp\/v2\/media?parent=3262"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}